Industries We Serve
Tailored facilities management for every property type. From single buildings to national portfolios, we understand your sector's unique challenges.
Commercial Offices
The Challenge
Managing building fabric, M&E systems, and common areas while keeping tenants happy and maintaining professional standards.
Our Solution
Complete FM package including reactive maintenance, planned preventative programmes, M&E compliance, and grounds care. All integrated with our security operations for comprehensive site protection.
- 24/7 helpdesk for tenant issues
- HVAC and environmental control
- Fire safety and compliance testing
- Reception and common area upkeep
- Security system integration
- Energy management support
Commercial Offices
Retail Parks
The Challenge
High footfall areas need constant attention — car parks, signage, lighting, and landscaping all affect customer experience and safety.
Our Solution
Dedicated retail FM covering external presentation, car park maintenance, and public safety. Our teams understand retail operating hours and peak season demands.
- Car park line marking and repairs
- Trolley bay maintenance
- External lighting and signage
- Winter gritting programmes
- CCTV and security patrols
- Tenant liaison support
Retail Parks
Logistics & Distribution
The Challenge
24/7 operations mean issues can't wait. Loading bay doors, goods lifts, and warehouse infrastructure need rapid response.
Our Solution
FM support built for logistics — reactive response that understands operational priorities. We work around your schedules, not the other way around.
- Loading bay door maintenance
- Industrial lighting systems
- Hard standing and drainage
- Perimeter security fencing
- Fire suppression systems
- 24/7 emergency call-outs
Logistics & Distribution
Industrial Facilities
The Challenge
Complex M&E requirements, heavy-duty infrastructure, and compliance obligations across manufacturing and production sites.
Our Solution
Industrial-grade FM from engineers who understand process environments. Specialist M&E support and planned maintenance that keeps production running.
- Specialist electrical systems
- Compressed air and utilities
- Industrial ventilation
- Production area maintenance
- HSE compliance support
- Emergency response planning
Industrial Facilities
Multi-Site Estates
The Challenge
Inconsistent service levels across sites, multiple contractor relationships, and no single view of property performance.
Our Solution
National coverage with local delivery. One contract, one SLA, one dashboard — but teams who know each individual site.
- Centralised helpdesk
- Site-specific SLAs
- Portfolio-wide reporting
- Consistent branding standards
- National engineer network
- Single contract simplicity
Multi-Site Estates
Mixed-Use Developments
The Challenge
Multiple stakeholders, varied use types, and complex common area management. Residential, retail, and commercial all under one roof.
Our Solution
Coordinated FM that understands mixed-use complexity. Clear service boundaries, appropriate access protocols, and seamless coordination.
- Common area management
- Resident vs tenant SLAs
- Coordinated access scheduling
- Multi-stakeholder reporting
- Noise and disturbance protocols
- Integrated security approach
Mixed-Use Developments
Trusted Across Every Sector
Property managers from retail, logistics, and commercial estates share their experience working with PALS.
"Managing a portfolio of 12 retail parks was a nightmare with different contractors for each site. PALS gave us one relationship, consistent standards, and a dashboard that finally shows us what's actually happening across all locations."
"Our distribution centre runs 24/7 and can't afford downtime. PALS reactive response has been exceptional — they understand our operational priorities and work around our schedules, not theirs."
"The integration with their security operations is what sold us. When a maintenance issue has security implications, they handle both. No more coordination between separate contractors."
* Placeholder testimonials — real client feedback coming soon
Managing a Different Property Type?
Whatever you're managing, we'll put together a PALS package that fits. Tell us about your property.