Modern commercial building - PALS facilities management
Just call PALS.

Facilities Management That Actually Works

Building maintenance, mechanical and electrical services, and grounds care — all connected to integrated security operations. One team. One point of contact. One company that actually picks up the phone.

One Contractor
Single contract. Single invoice. Single relationship.
Security-Aware
FM teams integrated with security operations.
24/7 Response
Round-the-clock helpdesk and reactive support.
Our Services

Complete Property Solutions

End-to-end facilities management services powered by integrated security operations and tailored to your property portfolio's unique needs.

Building Maintenance

Building Maintenance

Repairs, refurbishments, and planned maintenance. Joinery, plumbing, decorating — done right, documented properly.

Mechanical & Electrical

Mechanical & Electrical

Electrical testing, HVAC, fire systems, emergency lighting, water compliance. Qualified engineers with full certification.

Grounds & Landscaping

Grounds & Landscaping

Grass, hedges, hard surfaces, car parks, winter gritting. Your site looking professional every day of the year.

Reactive & Planned Works

Reactive & Planned Works

24/7 call-outs and preventative maintenance programmes. Every job tracked through our client dashboard.

Security Integration

Security Integration

FM teams work directly with manned guarding, CCTV monitoring, and alarm response. Maintenance and protection, together.

Full Transparency

Full Transparency

Job logging. Photo evidence. Client dashboards. No more chasing updates — see everything in one place.

How It Works

Simple, Transparent Process

No more chasing contractors. No more wondering what's happening. Just clear communication and proper documentation.

Reporting maintenance issues via helpdesk
1

Report It

Call our helpdesk or log it through the client portal. Reactive jobs dispatched fast; planned works scheduled efficiently.

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Team scheduling and coordination
2

We Schedule It

Reactive jobs dispatched fast. Planned works scheduled efficiently. The right person, the right time, every time.

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Job completion and documentation
3

We Complete It

Photo evidence, job notes, sign-off. Every job documented properly with proof of completion.

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Client dashboard and reporting
4

You See It

Full visibility through your dashboard. Track progress, download reports, see everything in one place.

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One Phone Call

Single point of contact for everything

Proper Documentation

Every job logged, tracked, and evidenced

Full Visibility

Real-time updates via client dashboard

Property Types We Serve

Solutions for Every Property

Tailored facilities management solutions designed to meet the unique challenges of your property type.

Commercial Offices

Complete building maintenance for office complexes, business parks, and corporate headquarters across the UK.

  • 24/7 helpdesk support
  • M&E compliance
  • Grounds maintenance

Retail Parks

Maintaining retail environments that keep customers safe, comfortable, and coming back. External and internal services.

  • Car park maintenance
  • Signage & lighting
  • Security integration

Logistics & Distribution

FM support for warehouses, distribution centres, and logistics hubs. Keeping your operations running 24/7.

  • Loading bay maintenance
  • Reactive response
  • Planned preventative

Industrial Facilities

Heavy-duty maintenance for manufacturing sites, industrial units, and production facilities.

  • Specialist M&E
  • Compliance management
  • Emergency response

Multi-Site Estates

Consistent service delivery across your entire portfolio. One contract, one relationship, uniform standards.

  • Centralised reporting
  • Site-specific SLAs
  • National coverage

Mixed-Use Developments

Complex properties with multiple uses — retail, residential, commercial. We manage the full FM scope.

  • Coordinated services
  • Tenant liaison
  • Common area management
Client Feedback

Why Property Managers Switch to PALS

See what our clients say about working with a facilities management partner that actually delivers.

"PALS has transformed how we manage our multi-site portfolio. One point of contact, consistent service levels, and the integration with security means we've finally closed the gaps that used to keep me up at night."

Sarah Mitchell
Sarah Mitchell
Head of Facilities, Retail Portfolio Ltd

"The difference is the accountability. When something breaks at 2am, I don't just get a contractor — I get a team that understands how it affects our security. The dashboard reporting has made my life so much easier."

Robert Johnson
Robert Johnson
Operations Director, Commercial Estates

"After years of juggling five different contractors, switching to PALS was a game-changer. Single invoice, single relationship, and people who actually know our sites. The reactive response time is exceptional."

Emily Williams
Emily Williams
Property Manager, Logistics Parks UK

* Placeholder testimonials — real client feedback coming soon

Commercial building - PALS facilities management
Get Started Today

Ready to Simplify Your Property Management?

Tell us what you're managing. We'll show you how PALS can simplify it. No hard sell. No generic proposals. Just solutions that fit.

24/7
Reactive Support
NICEIC
Approved
UK
Nationwide
Integrated
Security Ops